Privacy Policy

Information We Collect

Account Information

• Name and email address
• Company name (optional)
• Phone number (optional)
• Password (encrypted)

Business Data

• Lead and contact information you add
• Notes, tasks, and reminders you create
• Files and documents you upload
• Form submissions and integrations data

Usage Data

• Login timestamps and IP addresses
• Feature usage statistics
• Browser and device information

How We Use Your Information

• Provide Services: To operate and maintain your CRM account
• Improve Platform: To enhance features and user experience
• Communication: To send important updates and notifications
• Support: To respond to your requests and provide assistance
• Security: To detect and prevent fraud or abuse
• Analytics: To understand usage patterns (aggregated, anonymized)

Information Sharing

We may share information with:

• Service Providers: Cloud hosting, payment processors (only as needed)
• Legal Requirements: When required by law or legal process
• Business Transfers: In case of merger or acquisition (with notice)

Data Security

• SSL/TLS encryption for all data transmission
• Encrypted password storage using industry-standard hashing
• Regular security audits and vulnerability testing
• Access controls and authentication requirements
• Secure data centers with physical security measures
• Regular automated backups

Your Rights

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in standard formats
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@dgcrm.com

Cookies

• Essential Cookies: Required for authentication and security
• Preference Cookies: Remember your settings
• Analytics Cookies: Help us understand usage (can be disabled)

Children's Privacy

DGcrm is not intended for users under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy from time to time. Material changes will be notified via email or in-app notification. Continued use after changes constitutes acceptance.

Contact Us

For privacy-related questions or concerns:

• Email: privacy@dgcrm.com
• Support: support@dgcrm.com